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CONTACT  

Please email us with any questions or if you would
like a representative to contact you. contact@myoscience.com
For Media Inquiries, please contact mediarelations@myoscience.com
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Our Privacy Policy

myoscience, Inc. ("myoscience") is committed to protecting your privacy. This Privacy Policy describes myoscience's current policies and practices with regard to personal data collected by myoscience through the myoscience.com web site (this "Web Site"). The term "personal data" refers to personally identifiable information about you, such as your name, birth date, e-mail address or mailing address, and any other information that is identified with you personally. By using our Web Site, you consent to the collection and use of this information as described herein.

Notification of Changes to this Policy

Myoscience is continually improving and adding new functionality and features to this Web Site and improving and adding to our existing products, services and programs. Because of these ongoing changes, changes in the law and the changing nature of technology, myoscience's data practices will change from time to time. If and when our data practices change, myoscience will post the changes on this page of our Web Site to notify you of the changes. We encourage you to check this page frequently by clicking on the Privacy Policy link on any page of our Web Site. This policy was last updated on August 25, 2011.

Personal Data Collected through myoscience.com

The only personal data myoscience currently collects through this Web Site is the information you send to us when you contact myoscience with your questions and comments through the Contact Us page on this Web Site. When you send us an e-mail through that page, we ask you for your name and other contact information, including, for example, your company's name, your e-mail address, and your mailing address or the mailing address of your company.

Use of Personal Data Collected through myoscience.com.

Myoscience does not sell, trade or rent your personal information to others. Myoscience uses the information you provide to respond to your e-mail, answer your question or resolve your problem. Myoscience and our affiliates also use this information to help us improve the content and functionality of our web sites, to better understand our customers and markets, and to improve our products and services. Myoscience and our affiliates may use this information to contact you in the future to tell you about products or services we believe will be of interest to you. If we do so, each communication we send you will contain instructions permitting you to "opt-out" of receiving future communications.

Anonymous Data Collected through myoscience.com

In addition to the information you provide when you use our Web Site, myoscience uses technology to collect anonymous information about the use of our Web Site. For example, we use technology to track how many visitors access our Web Site, the date and time of their visit, the length of their stay, and which pages they view. We also use technology to determine which Web browsers our visitors use and the address from which they accessed our site (for example, if they connected to myoscience.com by clicking on one of our banner ads). This technology does not identify you personally. It simply enables us to compile statistics about our visitors and their use of our Web Site. Myoscience and our affiliates use this anonymous data and share it with third parties to improve the content and functionality of our web sites, to better understand our customers and markets, and to improve our products and services.

Cookies

In order to collect the anonymous data described in the preceding paragraph, myoscience may use temporary "cookies" that collect the first level domain name of the user (for example, if your e-mail address is "bob@xyz.com," the cookie collects the "xyz.com" portion of your e-mail address) and the date and time you accessed this Web Site. Cookies by themselves cannot be used to discover the identity of the user. A cookie is a small piece of information which is sent to your browser and stored on your computer's hard drive. Cookies keep track of non-personal information such as the URL that you came from and go to next, your navigation through the website (for example, the advertisements that you click on), the browser and operating system that you use, and your IP address. Cookies do not damage your computer. You can set your browser to notify you when you receive a cookie. This enables you to decide if you want to accept it or not. At the present time, myoscience only uses temporary or "session" cookies. These cookies expire when your browser window is closed.

Disclosure of Your Personal Data

Myoscience may share some or all of the personal data collected through this Web site with our affiliates, who will only use this data in accordance with this Privacy Policy. Both Myoscience and our affiliates may share personal data collected through this Web Site with third-party vendors who act for or on behalf of myoscience or our affiliates, for example, companies that provide support services to us, including data processing services, or that help us market our products and services. These companies may need information about you in order to perform their functions. These companies are not authorized to use the information we share with them for any other purpose. In addition, there may be some other, limited circumstances in which myoscience or our affiliates may share or transfer the personal data in our databases, for example, to comply with a legal requirement to enforce the Terms and Conditions governing the use of this Web Site, to protect your interests, or in the event of a corporate sale, merger, reorganization, dissolution or similar event.

Children

Myoscience does not knowingly collect personal data from children under the age of thirteen. If you are under thirteen, please do not give us any personal data. If you have reason to believe that a child under the age of thirteen has provided personal data to myoscience, please contact us, and we will endeavor to delete that information from our databases.

Link to Other Sites

This Privacy Policy applies only to myoscience.com. Myoscience and our affiliates operate many different types of web sites for different purposes and in different countries where different laws may apply. If you visit another myoscience or one of our affiliates' web site, please take a moment to review the privacy policy posted on that site to learn what personal data may be collected through that site and how it is processed. Myoscience.com contains hyperlinks to web sites that are not operated by myoscience or one of our affiliates. These hyperlinks are provided for your reference and convenience only and do not imply any endorsement of the activities of these third-party web sites or any association with their operators. Myoscience does not control these web sites and is not responsible for their data practices. We urge you to review the privacy policy posted on any web site you visit before using the site or providing any personal data about yourself.

Governing Law

This Privacy Policy forms part of our Web Site Terms and Conditions and as such shall be governed by and construed in accordance with the laws of the California as further provided in the Terms and Conditions.

Questions About Our Privacy Policy

If you have any questions about this Privacy Policy or concerns about the way myoscience processes your personal data, please contact us.

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TERMS & CONDITIONS

These terms & conditions are hereby incorporated into any transaction involving the sale, lease, rental, loan or licensing of Products, as defined below, by myoscience, Inc.

1.Definitions. "Authorized User" will mean a Licensed Physician or professional with substantial medical education and training who both: (a) possesses the training and qualifications required by applicable law to use the Products in accordance with this End User Agreement (the "Agreement") and (b) will use the device under company supervision until all training required by myoscience, Inc. ("Company") for the safe and proper use of the Products has been successfully completed within 90 days from Agreement execution and prior to reorder of Smart Tips. "Country of Use" will mean the country to which a Product was originally shipped by Company to the customer ("Customer"). "Licensed Physician" will mean a medical doctor in good standing that is licensed to practice medicine in the relevant jurisdiction at the time of the sale of the Products. "Products" will mean all products, supplies, documentation, training and other items purchased from Company by Customer and may be new or refurbished. Company is under no obligation to continue the manufacture of any Product.

2. Purchase of Products. Customer agrees to purchase and use Products in accordance with this Agreement. The purchase price for Products will be as communicated by Company from time to time and is subject to change at Company's sole discretion. Prices are exclusive of all taxes (including any excise, sales, use, value added, withholding and other taxes), import/export fees, customs duties and tariffs ("Taxes"), all of which will be Customer's responsibility. If Company is required to pay any Taxes, Customer will reimburse Company for all amounts paid. All payments will be made by means acceptable to Company in accordance with Company's then-current policies in.

3. Purchase Orders. This Agreement will exclusively govern all of Customer's orders for Products and will supersede any terms and conditions contained in Customer's purchase orders and other business forms, regardless of any failure of Company to object thereto. Customer will order all Products through a means acceptable to Company. No order will be binding on Company until accepted by Company in writing or Company ships the applicable Products.

4. Use of Products. (a) The Products will be used only by an Authorized User in the Country of Use. Any Authorized User who is not a Licensed Physician will use the Products only under the active supervision of a Licensed Physician. Allowing the use of any Products by any person other than an Authorized User who is, or is acting under the active supervision of a Licensed Physician may violate applicable law and may endanger patient safety. For purposes hereof, "active supervision" means having a Licensed Physician available during the performance of any procedure using the Products. (b) Customer will use, and will ensure that its employees and agents use, the Products only for their intended and approved uses and in accordance with this Agreement and all Company documentation and any updates thereto. (c) Customer will not sell, donate or otherwise transfer any Product to any third party, or export or re-export any Product or any Software contained therein, without Company's prior written consent and without all necessary United States and foreign government consents and licenses. (d) Customer will not tamper with, modify or assist any third party in modifying any Product. Company reserves the right not to sell any Products necessary for the continued use of any Products previously purchased if Company believes the Products are being used in violation of this Agreement.

5. Adverse Events. Customer will promptly (and in any event within two days) report to Company's Customer Service Department any malfunction of a Product or any injury arising out of use of a Product and provide all related information requested by Company.

6. Proprietary Rights. Company retains all proprietary rights, including all patents, copyrights and trade secrets, in and to all designs, engineering details and other technology and information pertaining to the Products. In furtherance of the foregoing, Company retains sole and exclusive ownership of all software included in or provided in connection with the Products (the "Software"), and Company hereby grants to Customer a non-exclusive, non-transferable license to use the Software as incorporated into, and solely for use in connection with, the Products in accordance with this Agreement. For clarity, the Software is licensed, and not sold, to Customer; any references to "sale" or "purchase" in this Agreement with respect to the Software mean the sale or purchase of such license. Customer will not (a) disassemble, decompile or otherwise reverse engineer the Software or any Product or (b) modify, copy, sell, rent, transfer, reproduce or distribute the Software. Upon at least 10 days notice, Customer will grant Company access to Products to install any new versions, updates or upgrades of the Software.

7. Trademarks and Advertising. Customer will comply with Company's trademark and advertising guidelines made available with Company's practice marketing kit and upon request. All goodwill derived from the use of Company trademarks will inure solely to the benefit of Company.

8. Delivery. Products will be shipped to Customer Ex Works (Incoterms 2010) Company's shipping point, at which time title and risk of loss will pass to Customer. Customer will be responsible for all shipping, clearance and forwarding costs. Company will not be liable for any delay in delivery.

9. Training. Customer will ensure that Customer and its employees and agents are fully trained with respect to the Products, and that Customer and its employees and agents comply with all applicable laws and regulations, including those of medical agencies and certification boards. Customer will ensure that its Authorized Users attend all training offered by or on behalf of Company that relates to safe use of the Products.

10. Warranty. Company warrants to Customer that the Products will be free from significant manufacturing defects in materials and workmanship during the Company's standard manufacturer's warranty period stated on the Sales/Lease Order Request. The sole and exclusive remedy of Customer for Company's breach of the foregoing warranty will be, at Company's option, the repair or replacement of a confirmed defective unit and such replacement may be with new or refurbished units. Except with respect to confirmed defective Products in breach of the foregoing warranty, Company conveys no right of return to Customer and no returns will be accepted. The foregoing warranty is contingent upon proper use of the Products by trained and authorized personnel in their intended and approved uses, and the foregoing warranty will not apply to items that were modified or otherwise altered or changed without Company's prior written approval, that were repaired by persons not authorized by Company, that were subjected to unusual physical, electrical or environmental stress or that were damaged during shipment to Customer. Except for the foregoing warranty, Company makes no warranty, express, implied or statutory, as to any matter whatsoever, including any warranty of merchantability, fitness for a particular purpose or non-infringement. The foregoing warranty applies only in favor of Customer who is the end user and original purchaser of the Products and is not transferable. Return of defective Products must be made according to Company's then-current return goods authorization procedures. Company will not accept any returns of sterile Products if the original packaging has been tampered with or opened, without Company's prior approval.

11. Limitation of Liability. Company's total aggregate liability arising out of this Agreement will be limited to the amount of the purchase price for the Product in question. Under no circumstances will Company be liable for any incidental, consequential, indirect, exemplary, punitive or special damages, including damages for lost revenue, profits or business opportunities, the cost of procurement of substitute goods or services or other financial losses. These limitations apply even if Company has been advised of the possibility of such damages, notwithstanding any failure of essential purpose of any limited remedy and regardless of the theory of liability.

12. Term and Termination. This Agreement will commence on the date of the last signature below and will continue in force until Company gives notice of termination. Sections 4–7, 11, and 13–15 will survive any termination, as well as all payment obligations incurred prior to termination.

13. Dispute Resolution. Any claim or dispute arising out of or relating to a Product or this Agreement will be resolved by binding arbitration conducted in the English language by a single arbitrator in San Francisco, California in accordance with the International Arbitration Rules of the American Arbitration Association. Judgment upon the arbitration award rendered by the arbitrator may be entered in any court having jurisdiction thereof. Pending final determination of a claim through arbitration, a party may seek interim or provisional relief from a court of competent jurisdiction as necessary to protect the rights or property of such party.

14. Indemnity. Each party will indemnify the other party against all liabilities, claims and expenses (including reasonable attorneys' fees and other litigation expenses) incurred by that party against third parties arising from any breach or alleged breach of this Agreement by the respective party.

15. Miscellaneous. This Agreement sets forth the entire agreement of the parties regarding its subject matter, and supersedes all prior agreements and understandings relating to such subject matter. This Agreement will be governed by the laws of the State of California, U.S.A., without reference to principles of conflicts of law of any jurisdiction. This Agreement may not be assigned by Customer, by operation of law or otherwise, without Company's prior written consent. Company has the right to assign this Agreement without notice or consent. Any attempted assignment in violation of the foregoing will be null and void. No amendment of this Agreement, nor any waiver of any rights under this Agreement, will be effective unless in writing signed by both parties. If any provision of this Agreement is found to be invalid or unenforceable, the remainder of this Agreement will remain in full force and effect and be interpreted so as best to reasonably effect the intent of the parties.

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